Last updated: May 7, 2026
CoiAI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
Account Information: When you create an account, we collect your email address and encrypted password.
Device Information: We collect device identifiers, operating system version, and app version for service optimization and security purposes.
Usage Data: We collect information about how you use our app, including features accessed, analysis requests, and interaction patterns.
Payment Information: Payment transactions are processed by third-party payment providers (Apple In-App Purchase, Alipay). We do not store your payment card details.
We use collected information to:
- Provide and maintain our cryptocurrency analysis services
- Process your AI analysis requests and deliver reports
- Manage your account and subscription
- Improve our services and user experience
- Send important service notifications
- Ensure security and prevent fraud
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits.
We do not sell your personal information. We may share data only with:
- Third-party payment processors to complete transactions
- AI service providers to generate analysis reports (anonymized data only)
- Law enforcement when required by applicable law
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
We may update this privacy policy from time to time. We will notify you of any material changes through the app or via email.
If you have questions about this privacy policy, please contact us at: support@coiai.app