Welcome to CoiAI Technical Support. We are committed to providing you with the best possible experience using our cryptocurrency AI analysis platform.
Email: 787943549@qq.com
Response Time: We typically respond within 24 hours on business days.
Q: How do I reset my password?
A: Go to the login page and tap "Forgot Password". Enter your registered email address and follow the instructions in the reset email.
Q: How do I delete my account?
A: Please send a deletion request to our support email with your registered email address. We will process your request within 7 business days.
Q: How do I manage my subscription?
A: For iOS users, manage your subscription through Settings > Apple ID > Subscriptions on your device.
Q: How do I request a refund?
A: For App Store purchases, please contact Apple Support directly. For other payment methods, contact us via email.
Q: What cryptocurrencies does CoiAI support?
A: CoiAI supports analysis of major cryptocurrencies including BTC, ETH, and hundreds of other tokens listed on major exchanges.
Q: How does the AI analysis work?
A: Our AI engine combines multiple data sources including on-chain data, market indicators, macroeconomic factors, and sentiment analysis to generate comprehensive research reports.
- iOS 14.0 or later
- Android 6.0 or later
- Stable internet connection required
We value your feedback! If you have suggestions for improving CoiAI, please don't hesitate to reach out to us at 787943549@qq.com.